Simbisa AscendEX - AscendEX Zimbabwe

Maitiro ekusimbisa Akaunti muAscendEX


Maitiro ekuzadza account yako yekuongorora【PC】

Kuti uve unokodzera kuwana mabhenefiti akasarudzika uye miganho yakakwira yekubvisa, ndapota ita shuwa kuti chitupa chako chakazara. Heino maitiro ekusimbisa account yako!

1.Visit ascendex.com uye tinya pane [Akaundi Yangu] icon. Wobva wadzvanya pakanzi [Account Verification].
Maitiro ekusimbisa Akaunti muAscendEX
2.Dzvanya pakanzi [Verify Now] kuti utange kuita ongororo. Izvi zvinokuendesa kune yako Personal Information peji.
Maitiro ekusimbisa Akaunti muAscendEX
3. Paunenge uchinge uri papeji yeRuzivo Rwemunhu, sarudza nyika yako/dunhu, isa zita rako rekutanga uye rekupedzisira; sarudza ID Type, isa nhamba yako yechitupa, wobva wadzvanya pakanzi [Next].
Maitiro ekusimbisa Akaunti muAscendEX
4. Ndapota iva nechokwadi chokuti ID yako yakagadzirira uye wobva wadzvanya pakanzi [Tanga].
Maitiro ekusimbisa Akaunti muAscendEX
5. Dzvanya pakanzi [Tora Mufananidzo] kuti utange maitiro ekuongorora. Kana uchida kushandisa nharembozha yako, tinya bhatani rechipiri kuti uenderere mberi paAscendEX nharembozha.
Maitiro ekusimbisa Akaunti muAscendEX


Kana ukasarudza kupedzisa kuongorora kwako paPC, tinya [Tora mufananidzo] uye zadzisa matanho anotevera:

1. Tora mufananidzo weID yako uye ita shuwa kuti iri pakati pe furemu. Wobva wadzvanya pakanzi [Tanga].
Maitiro ekusimbisa Akaunti muAscendEX
2. Kana paine chiyeuchidzo chinobuda chirikukumbira kuwana kamera yako, ndapota bvumidza kupinda.

3. Isa kumberi kweID yako mukati mefuremu uye tora mufananidzo. Ndapota ita shuwa kuti mufananidzo wakajeka uye unoverengwa. Wobva wadzvanya [Confirm].
Maitiro ekusimbisa Akaunti muAscendEX
4. Isa pakati kumashure kweID yako mukati mefuremu uye tora mufananidzo. Ndapota ita shuwa kuti mufananidzo wakajeka uye unoverengwa. Wobva wadzvanya [Confirm].

5. Dzvanya [Tanga] kuti utange maitiro ekuzivikanwa kwechiso.
Maitiro ekusimbisa Akaunti muAscendEX
6. Ndapota iva nechokwadi chekuisa chiso chako mukati mefuremu uye uteedzere mirairo yepa-screen kuti upedze kuongorora kwekuzivikanwa kwechiso. Ndokumbira umire apo sisitimu inogadzira kuzivikanwa kwechiso chako. Kana yangopera, unenge uine verified account.



Kana uchida kupedzisa kuongorora kwako paapp, tinya pakanzi [ Unoda kushandisa nharembozha yako?] uye tora matanho anotevera:

1. Tumira chinongedzo kunharembozha yako nekuisa email kana kuongorora QR kodhi.
Maitiro ekusimbisa Akaunti muAscendEX
2. Tora mapikicha emativi ese eID yako uye ona kuti mapikicha akajeka uye anoverengwa. Wobva wadzvanya pakanzi [Simbisa]. Kana mifananidzo isina kujeka, tapota tinya pakanzi [Retake].
Maitiro ekusimbisa Akaunti muAscendEX
3. Dzvanya [Tanga] kuti utange maitiro ekuzivikanwa kwechiso. Ndokumbirawo uve nechokwadi chekuisa chiso chako mukati mefuremu uye wotevera mirairo yepa-screen kuti upedze iyo yekuziva chiso.
Maitiro ekusimbisa Akaunti muAscendEX
4. Ndapota mirira apo hurongwa huchigadzirisa kuonekwa kwechiso chako. Kana yangopera, unenge uine verified account.


Maitiro ekuzadzisa Akaunti Yako Verification【APP】

Kuti uve unokodzera kuwana mabhenefiti akasarudzika uye miganho yakakwira yekubvisa, ndapota ita shuwa kuti chitupa chako chakazara. Heino maitiro ekusimbisa account yako!

1. Chekutanga, vhura AscendEX app wobva wadzvanya pane yako profile icon kuti uise yako pachako account peji. Dzvanya pabhatani reIdentity Verification kuti upinde muVerification peji.
Maitiro ekusimbisa Akaunti muAscendEX
2. Dzvanya pakanzi [Verify] kuti utange kuita ongororo. Izvi zvinokuendesa kune yako Personal Information peji.
Maitiro ekusimbisa Akaunti muAscendEX
3. Paunenge uchinge uri papeji yeRuzivo Rwemunhu, sarudza nyika yako/dunhu, isa zita rako rekutanga uye rekupedzisira; sarudza ID Type, isa nhamba yako yeID, wobva wadzvanya pakanzi [Inotevera Danho].
Maitiro ekusimbisa Akaunti muAscendEX
4. Sarudza rudzi rwegwaro raunoda kuongorora.
Maitiro ekusimbisa Akaunti muAscendEX
5. Isa gwaro rako mukati mefuremu kusvika ratorwa otomatiki. Ndokumbirawo utarise mativi ese egwaro.
Maitiro ekusimbisa Akaunti muAscendEX
6. Ndapota iva nechokwadi chekuisa chiso chako mukati mefuremu uye uteedzere mirairo yepa-screen kuti upedze kuongorora kwekuzivikanwa kwechiso. Kana yangopera, tinya pakanzi [Enderera].
Maitiro ekusimbisa Akaunti muAscendEX
7. Ndapota mirira apo hurongwa huchigadzirisa kuonekwa kwechiso chako. Kana yapera, iwe unenge uine verified account.
Maitiro ekusimbisa Akaunti muAscendEX

Maseta sei Google (2FA) Verification【PC】

Google 2-Step Verification (2FA) inodiwa paAscendEX kuitira kuchengetedza account yemushandisi. Ndapota tevera matanho anotevera ekuseta Google 2FA:

1. Shanyira AscendEX yepamutemo webhusaiti, tinya pa [Akaunti Yangu] - [Kudzivirirwa kweAkaunti].
Maitiro ekusimbisa Akaunti muAscendEX
2. Papeji Yekuchengetedza Akaundi, tinya pakanzi [Eneble] padivi pe [Google 2FA] kuti uise peji rekuongorora.
Maitiro ekusimbisa Akaunti muAscendEX
3. Baya [Send], isa email/SMS verification code yawakagamuchira wodzvanya pakanzi [Gadzira 2FA Secret Key].
Maitiro ekusimbisa Akaunti muAscendEX
4. Sevha 2FA QR Code pafoni yako, kana kukopa uye chengetedza Google Chakavanzika Kiyi.
Maitiro ekusimbisa Akaunti muAscendEX



5. Dhaunirodha Google Authenticator App pafoni yako. Verenga mirairo iri papeji kana iwe usingazive matorerwo eApp.
Maitiro ekusimbisa Akaunti muAscendEX
6. Vhura Google Authenticator, tevera mirairo yekuwedzera account yako nekutarisa QR Code yauchangobva kuchengetedza, kana nekuisa kiyi yakavanzika yawakakopa.
Maitiro ekusimbisa Akaunti muAscendEX
7. Semuyenzaniso, kana ukasarudza kusunga uchishandisa kiyi yakavanzika, tinya pakanzi [Isa kiyi yakapihwa] kuti upe ruzivo rweakaundi.

Isa zita reakaundi nekiyi yako, tinya pa [ADD] kuti upedze.
Maitiro ekusimbisa Akaunti muAscendEX
Iyo Google Authenticator ichagadzira yakasarudzika 6-manhamba ekuongorora kodhi mumasekonzi makumi matatu ega ega.
Maitiro ekusimbisa Akaunti muAscendEX
(Zvinokurudzirwa kuti uchengetedze kiyi kana QR kodhi segadziriro yeparutivi. Kana foni ikarasika, unogona kuisunga patsva parunhare rwako.)

8. Dzokera kuGoogle Authenticator peji, isa 6-digital yazvino. kodhi inogadzirwa neAuthenticator yako, tinya pakanzi [Simbisa].
Maitiro ekusimbisa Akaunti muAscendEX
9. A pop-up meseji ichaonekwa kana kusunga kwabudirira. Ndokumbira utarise kuti basa rekubvisa rinongowanikwa paawa makumi maviri nemana mushure meizvozvo nekuda kwekuchengetedza.
Maitiro ekusimbisa Akaunti muAscendEX
Notes:

Iyo 6-manhamba 2FA yekusimbisa kodhi inodiwa pakupinda uye mamwe mabasa anodiwa kuchengetedza paAscendEX. Inochinja kamwe chete mumasekonzi makumi matatu. Ndapota ita shuwa kuti kodhi yawapinza ndiyo yazvino.

Kana wakanganwa kiyi yako yekuchengetedza kana QR kodhi, ndapota tumira chikumbiro chevhidhiyo kubva kune yako email yakanyoreswa ku [email protected] maererano nezvinotevera zvinodiwa:
  1. Muvhidhiyo iwe unofanirwa kubata yako yakapihwa nehurumende ID uye siginecha peji.
  2. Peji yekusaina inofanira kusanganisira: AscendEX account, zuva uye "Ndokumbira dzima Google 2FA yangu".
  3. Muvhidhiyo, iwe unofanirwa kutaura zvakajeka yako AscendEX account uye chikonzero chekudzima Google 2FA.


Maitiro ekuseta Google (2FA) Verification【APP】

1. Vhura AscendEX App, tinya pakanzi [Me] [Security Setting].
Maitiro ekusimbisa Akaunti muAscendEX
2. Baya pakanzi [Hazvisati zvasungwa] pedyo ne[Google Authenticator].
Maitiro ekusimbisa Akaunti muAscendEX
3. Baya pakanzi [Send] kuti uwane email/SMS yekuongorora kodhi. Isa kodhi yaunogamuchira wodzvanya pakanzi [Gadzira Google Chakavanzika Kiyi].
Maitiro ekusimbisa Akaunti muAscendEX
4. Sevha 2FA QR Code pafoni yako, kana kukopa uye chengetedza Google Chakavanzika Kiyi.
Maitiro ekusimbisa Akaunti muAscendEX



5. Dhaunirodha Google Authenticator App pafoni yako. Verenga mirairo iri papeji kana iwe usingazive matorerwo eApp.
Maitiro ekusimbisa Akaunti muAscendEX
6. Vhura Google Authenticator, tevera mirairo yekuwedzera account yako nekutarisa QR Code yauchangobva kuchengetedza, kana nekuisa kiyi yakavanzika yawakakopa.
Maitiro ekusimbisa Akaunti muAscendEX
7. Semuyenzaniso, kana ukasarudza kusunga uchishandisa kiyi yakavanzika, tinya pakanzi [Isa kiyi yakapihwa] kuti upe ruzivo rweakaundi.

Isa zita reakaundi nekiyi yako, tinya pa [ADD] kuti upedze.
Maitiro ekusimbisa Akaunti muAscendEX
Iyo Google Authenticator ichagadzira yakasarudzika 6-manhamba ekuongorora kodhi mumasekonzi makumi matatu ega ega.
Maitiro ekusimbisa Akaunti muAscendEX
(Zvinokurudzirwa kuti uchengetedze kiyi kana QR kodhi se backup. Kana foni ikarasika, unogona kuisunga zvakare pafoni yako itsva.)

8. Dzokera kuGoogle Authenticator peji paAscendEX App, isa ichangoburwa 6-digital kodhi yako Authenticator inogadzira, tinya pakanzi [Simbisa].
Maitiro ekusimbisa Akaunti muAscendEX
9. A pop-up meseji ichaonekwa kana kusunga kwabudirira. Ndokumbira utarise kuti basa rekubvisa rinongowanikwa paawa makumi maviri nemana mushure meizvozvo nekuda kwekuchengetedza.
Maitiro ekusimbisa Akaunti muAscendEX

Notes:

Iyo 6-manhamba 2FA yekusimbisa kodhi inodiwa pakupinda uye mamwe mabasa anodiwa kuchengetedza paAscendEX. Inochinja kamwe chete mumasekonzi makumi matatu. Ndapota ita shuwa kuti kodhi yawapinza ndiyo yazvino.

Kana wakanganwa kiyi yako yekuchengetedza kana QR kodhi, ndapota tumira chikumbiro chevhidhiyo kubva kune yako email yakanyoreswa ku [email protected] maererano nezvinotevera zvinodiwa:
  1. Muvhidhiyo iwe unofanirwa kubata yako yakapihwa nehurumende ID uye siginecha peji.
  2. Peji yekusaina inofanira kusanganisira: AscendEX account, zuva uye "Ndokumbira dzima Google 2FA yangu".
  3. Muvhidhiyo, iwe unofanirwa kutaura zvakajeka yako AscendEX account uye chikonzero chekudzima Google 2FA.


FAQ


Zvinhu zviviri zveuchokwadi zvakundikana

Kana ukagamuchira "Two factor authentication yakundikana" mushure mekuisa Google Authentication code, ndokumbirawo uteedzere mirairo iri pazasi kugadzirisa dambudziko:
  1. Batanidza nguva iri pafoni yako (Enda kumenu huru paGoogle Authenticator app sarudza Settings - Sarudza Nguva yekururamisa macode - Sync izvozvi. Kana ukashandisa iOS ndapota seta Settings - General - Date Time - Set Automatically - to On, ipapo ita shuwa kuti nharembozha yako inoratidza nguva kwayo uye edza zvakare.) uye komputa yako (yauri kuedza kupinda mairi).
  2. Unogona kudhaunirodha authenticator extension ye chrome ( https://chrome.google.com/webstore/detail/authenticator/bhghoamapcdpbohphigoooaddinpkbai?hl=en ) pakombuta, woshandisa kiyi imwecheteyo kutarisa kana kodhi ye2FA yakafanana ne kodhi pafoni yako.
  3. Bhurawuza peji reLogin uchishandisa incognito modhi paGoogle Chrome web browser.
  4. Bvisa browser yako cache uye makuki.
  5. Edza kupinda kubva kune yedu yakatsaurwa mobile app.
Kana pasina kana rimwe rematanho ataurwa pamusoro anogadzirisa dambudziko rako, saka tinokupa zano kuti utange kuseta zvakare kweGoogle Authenticator yako: Maitiro ekuseta zvakare Google 2FA.

Maitiro ekusetazve Chengetedzo Verification

Kana watadza kuwana app yako yeGoogle Authenticator, nhamba dzenhare kana kero yeemail yakanyoreswa, unogona kuzvigadzirisa uchitevera matanho anotevera:

1. Magadzirirwo eGoogle Verification
Ndokumbira utumire vhidhiyo application (≤ 27mb) kubva kuemail yako yakanyoreswa kusupport@ ascendex.com.
  • Muvhidhiyo unofanirwa kubata pasipoti (kana ID kadhi) uye siginecha peji.
  • Peji siginicha inofanira kusanganisira: email kero yeakaundi, zuva uye "kunyorera kuti usabhainise Google verification."
  • Muvhidhiyo unofanirwa kutaura chikonzero chekusunungura iyo Google verification.
Mushure mekunge Rutsigiro rweVatengi rwedu rwaona ruzivo uye nekusunungura kodhi yako yapfuura, unogona kudzorera Google Authenticator kuakaundi yako.

2. Nzira yekushandura nhamba yefoni
Ndapota tumira email kune [email protected].
Iyo email inofanira kusanganisira:
  • Nhamba yako yefoni yapfuura
  • Country Code
  • Nhamba ina dzekupedzisira dzeID yako/Pasipoti Nha.
Mushure meMutengi Wedu Tsigiro yaona ruzivo uye kusunungura nhamba yako yefoni yapfuura, unogona kusunga nhamba itsva yefoni kuaccount yako.

3. Maitiro ekushandura email kero yakanyoreswa
Ndokumbira utumire email kune [email protected].
Iyo email inofanira kusanganisira:
  • Mafoto ekumberi uye kumashure kweID yako / Passport
  • Iyo selfie yako yakabata ID yako / Passport uye Siginecha
  • Mufananidzo uzere we [Akaunti] peji. Papeji, ndapota shandura zita remadunhurirwa kukero itsva yeemail yaunoda kushandisa
Maitiro ekusimbisa Akaunti muAscendEX
Siginecha inofanira kusanganisira:
  • Kare kero yeemail yakanyoreswa
  • Date
  • AscendEX
  • "Shandura kero yeemail yakanyoreswa" uye chikonzero
  • "Chero kurasikirwa kweasset kunokonzerwa nekuchinja kwangu email kero yakanyoreswa hakuna chekuita neAscendEX"
Yedu Mutengi Tsigiro inosimbisa iyo ruzivo uye yobva yagadzirisa kero yeemail yako.

*Cherechedza: Iyo email kero nyowani yaunopa inofanirwa kunge isati yamboshandiswa kunyoresa pachikuva.